If My Houdini Indie Expires to I Buy Again or Just Update

Why tin't I log into the License Ambassador?

Amateur Users

Apprentice users will not have an business relationship containing licenses and then Apprentice users cannot log into the License Ambassador (hkey).
When Houdini Apprentice is first launched, the user will be prompted to install the complimentary license.

Indie, Teaching and Commercial users

Attempt resetting your password at www.sidefx.com/password/reset.
By resetting the password, information technology will unify the login credentials for both the website and licensing system.

What is the Return mistake: "No licenses could be institute to run this application..."?

If you encounter the Render error:"No licenses could be found to run this awarding. Please check for a valid license server host"?

Yous need to make sure to have the Render license installed.

If running Houdini Indie or Houdini Apprentice, the render license will be listed as Render (NC) which means not-commercial render.

If you are trying to return using the most recent version of Houdini, the render license must also exist at the current version.

For example, if you lot are trying to render in a Houdini 17.5 session, Mantra volition await for a version 17.5 Return license.

Houdini licenses are backwards uniform. This means that you tin can run older versions of Houdini using the most recent licensed version.

For example, Houdini 17.0 or below volition open with a version 17.v license.

This is true for all Houdini products - FX, Cadre, Engine, Indie, Amateur

How practise I move licenses to some other reckoner?

• Houdini licenses are registered to both the estimator hardware and figurer proper name.
• It is not enough that you uninstall Houdini from the figurer to move your licenses.
• Release the licenses by returning them back to your business relationship at SideFX using the License Administrator or sesictrl.

• Once the licenses have been released from the reckoner, they are returned to your SideFX license account.
  
• They will show on the account equally uninstalled license entitlements.
• You can and then utilize the License Administrator on the new computer to install the returned licenses. This volition complete the move.

Notation:

• You cannot use the web portal to motility your licenses.
• Licenses must be moved from the machine with the licenses, using the License Administrator or sesictrl.
• For more information, please see Render licenses.

Why have my Licenses stopped working?

Have your licenses expired?

• Open up the License Administrator and select the option to Show Expired Licenses. You tin besides cheque your business relationship at www.sidefx.com/services.

• If you are an Indie client, you lot can buy a new license here.

• If you are client using FX or Core, please contact your account managing director or sales@sidefx.com.

Accept you changed any hardware in your calculator?

• If yes, then most likely the SERVER code on your machine has inverse. Delight see here to fix this issue.

• If you haven't changed anything, endeavour reinstalling the SERVER primal. If this is an ongoing result and you are on Windows, see here about Hyper-V and virtual ethernet adapters.

Have y'all recently changed the name of your computer?

• Please rename the figurer back to the original name used when you licensed Houdini.
• You lot can see the machine name tied to your licenses when yous log into your account.
• Become to Services->License Director->Manage your licenses for details.

Are you lot experiencing a licensing loop? You cannot get past the licensing prompt.

• Refer to the section License activation loop.

Are you lot using OSX and moving betwixt networks?

• OSX has a characteristic in that it allows network routers to change the machine name. This will invalidate your Houdini licenses. If you detect your machine name has changed, rename it back to what information technology was.
• You tin encounter the motorcar name tied to your licenses when you log into your account.
• Go to Services->License Manager->Manage your licenses for details.
• Come across here for more troubleshooting tips on OSX.

Other things to bank check

• The reported local hostname matches the proper name tied to the licenses if running the licenses on the local auto. Did the auto name change? What reckoner name are the licenses looking for?

• Ensure the license server (sesinetd) and the customer programme (hserver) are running.

  • If the server daemon does not showtime

• If connecting to a remote license server, brand sure your local machine matches the allowed subnet for the licenses on the server. Also make sure that the local machine (client) can connect to the license server on TCP port 1715.

Why are my licenses showing as 0/0 available?

For Houdini versions 18.v and older.

The SERVER code has changed on the motorcar. This will invalidate the SERVER license keystring.

The SERVER keystring validates the machine to run Houdini licenses.

To install a new valid SERVER cardinal for your reckoner, please follow reinstall the new SERVER central.

If you are on Windows and the SERVER code keeps irresolute later rebooting please see here.

Why accept my licenses stopped working on Mac OSX?

• A common outcome with OSX is that the machine proper name may modify when moving between networks. This proper noun change will invalidate the installed Houdini licenses.
• With OSX Catalina, sometimes it disables the license server plan from starting.

Get-go Result (machine name changed)

Change the proper noun of your car back to the name your licenses are tied to. If you lot don't have this data, you can log into your account at www.sidefx.com/services. Nether License Manager, become to Manage your licenses and look at the SERVER cavalcade heading.

To prevent OSX from changing your computer name when moving between networks:

Become to Utilities and open up the Terminal.

Run the following 2 commands merely substitute your reckoner proper noun where it says yourmachinename below.
Y'all tin can use the machine name without the .local or .lan etc.

sudo scutil --set HostName yourmachinename
sudo scutil --set LocalHostName yourmachinename

You will exist asked for your automobile password (the countersign yous use to log into your computer).

For case, if the machine is called toronto.local or toronto, the commands would exist:

sudo scutil --fix HostName toronto
sudo scutil --ready LocalHostName toronto

After renaming your machine, reboot the estimator.
Open the License Administrator and select the Change License Server option and enter the proper noun of your machine.

Second Result (service disabled)

Launch the Concluding from Utilities and type the post-obit command:

sudo launchctl load -due west /Library/LaunchDaemons/com.sidefx.sesinetd.plist

Yous will be prompted for a password. This is your countersign for the machine.

Third Event (IP accost mismatch)

Open the Last from Utilities and type the post-obit command on one line and printing Enter:

sudo echo 127.0.0.one machinename.local machinename| sudo tee -a /etc/hosts

You will be prompted for a password. This is the password you lot employ to log into the machine.

Why is the License server not serving licenses?

The SERVER code has changed on the machine. This will invalidate the SERVER license keystring. The SERVER keystring is needed to validate the auto to run Houdini licenses.

Please run into Reinstall the SERVER key to fix this outcome.

Why am I beingness told that "Has SERVER license: No"?

The SERVER lawmaking has changed on the motorcar. This volition invalidate the SERVER license keystring. The SERVER keystring is needed to validate the machine to run Houdini licenses.

Please see Reinstall the SERVER fundamental to gear up this issue.

Why am I not able to connect to hserver for licence acquisition?

This usually ways that the client helper program, hserver, is not running.

On Windows, verify that you have the service HoudiniServer listed in Services and that it has started. You can become to Services through Control Console->Administrative Tools. If it'southward non listed, ensure that there is a program called hserver.exe located in C:\Windows\system32.

On Linux, make sure that hserver is listed in the process listing. If not, you can start information technology by typing hserver when you lot've sourced the Houdini environs.

Houdini is using a Houdini License Server (sesinetd.exe) and a Houdini License Client (hserver.exe) to verify its licensing. Houdini uses TCP/IP to communicate with these processes, and if it unable to connect to either of them, it prints error letters. In that location are a few reasons why Houdini is not able to connect to hserver. The most common reasons are:

• Houdini License Server (sesinetd/sesinetd.exe) is non running
• Houdini License Client (hserver/hserver.exe) is not running
• The firewall blocks the communication on ports 1714 and 1715
• If installing the license server and client on the same motorcar, it could exist that Houdini wasn't installed using administrative privileges(root/Administrator).

What is License Administrator Error: "invalid machine proper name: localhost"?

Please rename your computer to something other than localhost.

localhost is a hostname that ways this computer. Information technology is reserved for loopback purposes only. Information technology is used to admission the network services that are running on the host via the loopback network interface (127.0.0.1).

Why is the SSL peer certificate or SSH remote primal not OK?

Windows

• This issue may occur if you lot are running Windows vii. This platform is no longer supported. Y'all will demand to upgrade your Windows installation to a supported version.
  Houdini organisation requirements

OSX High Sierra (ten.13):

• Download the cacert.pem file from https://curl.haxx.se/docs/caextract.html.
  The file is at the meridian of the page, on the left-manus side.

• Rename the downloaded file to cert.pem and move it to the directory /etc/ssl. You lot will need elevated privileges to change the contents in /etc/ssl. The new file will be located as /etc/ssl/cert.pem.

• On OSX, you can detect the /etc/ssl directory through: Finder->Go->Get to Binder and type /etc/ssl

• Subsequently replacing the system /etc/ssl/cert.pem file with the one yous have downloaded:

  • Apprentice: You should be able to launch Apprentice to learn a license.
  • Indie or Commercial: You should be able to log into the License Administrator to manage licenses.

Some other choice would be to use the License Administrator from the latest production or daily build of Houdini 17.v.
Download and install Houdini 17.5, minus the License Server component.
Yous can then apply the 17.5 License Administrator (hkey).

Why am I getting a Pilot PDG License error?

The PilotPDG license is for users that want to apply the PDG capabilities outside of Houdini.

If you want to use PDG within Houdini, merely press tab on the network pane and identify down a TOP network node.

If the machine already has Houdini Engine, then you won't demand PilotPDG equally Houdini Engine can process TOP networks. In terms of licensing, the social club in terms of features is equally follows: FX/Cadre > Engine > PilotPDG. So if you have FX or Core or Engine, y'all don't need PilotPDG. Call back of PilotPDG as the lowest license tier, which the other licenses already encompass. The reason for PilotPDG is when you don't have the other Houdini licenses and merely demand to melt TOP graphs. Nonetheless, just the PilotPDG license can launch PilotPDG GUI.

Why are my upgrades or extensions non listed?

Upgrades change the version on an existing license, and extensions modify the expiry date. They are used for Indie, Teaching, and Commercial rentals or Commercial licenses on the annual upgrade plan (AUP).

Sometimes the upgrades or extensions do not get written properly to the locally installed licenses file. You lot can copy & paste the UPGRADE or EXTEND keystrings for your licenses and manually install them using the License Administrator. This can exist found on your account at world wide web.sidefx.com under Services->License Manager->Manage Your License. Click on the License ID.

If you take whatsoever questions about a license that should take been upgraded or extended and has not, please contact your account manager or support@sidefx.com.

Why can't I render?

Make sure to have the Render license installed.

If running Houdini Indie or Houdini Apprentice, the return license will be listed as Renderer (NC) meaning non-commercial render.

If y'all are trying to render using the most recent version of Houdini, the return license must also be at the current version.

For example, if you are trying to return in a Houdini 18.0 session, Mantra will wait for a version eighteen.0 Render license.

Houdini licenses are backwards compatible. This ways that you can run older versions of Houdini using the nearly recent licensed version. For example, Houdini 18.0 or below volition open with a version 18.0 license.

This is true for all Houdini products - FX, Core, Engine, Mantra, Indie, Amateur

Why did my licenses finish working afer I renamed my computer?

Houdini licenses are tied to the machine name and hardware. Rename your estimator back to the original name associated with your Houdini licenses.

If you would like to rename your computer, return the all the licenses back to your account at SideFX using the License Administrator.

This will release the licenses from the electric current machine. They volition be placed back into your SideFX licensing account as uninstalled entitlements which tin then be installed onto a dissimilar calculator or different car proper name.

Delight meet How exercise I return my licenses?

Why was my Indie or Commercial session downgraded to non-commercial?

Your Indie or full Commercial Houdini file is saved as Apprentice Not-Commercial (.hipnc):

• Ensure that yous don't take any Houdini Digital Avails (hda) saved in non-commercial format (.hdanc).
• The asset could as well exist saved with the .hda extension but still in non-commercial format.
• An nugget in not-commercial format volition downgrade your Indie or Commercial Houdini session.
• Whatever assets in the otls folder will be automatically loaded. It will exist a adept thought to check in this folder commencement for any not-commercial assets accidentally saved.

Location of the otls folder

Windows: C:\Users\your-username\Documents\houdini18.0\otls

OSX: /Users/your-username/Library/Preferences/houdini/xviii.0/otls

Linux: /home/your-username/houdini18.0/otls

Why does my Server lawmaking keep changing on Windows?

The SERVER code is used to generate the SERVER keystring which installs when you lot license Houdini. This is to authenticate the hardware to run Houdini licenses.

Sometimes these virtual network adapters change how Houdini chooses the primary network device on each reboot, causing the server lawmaking to alter.

• Open the Command Prompt.
• Blazon: ipconfig /all
• Bank check if you have any virtual or VPN devices in your network adapters (for example, one could exist Hyper-5 Virtual Ethernet Adapter).
• Try disabling the device and reboot a few times to ensure that the server code remains consistent.

What does `GLIBCXX_3.4.14' non found (required by ./sesinetd) hateful?

This is due to an unsupported operating system.

This mistake has most ofttimes been seen on those running CentOS 6.x and trying to run Houdini 18.0, including the license server. Yous volition need to upgrade the operating system.

In that location is no installer for Houdini 18.0 (including license server) for CentOS 6.x.

Please refer to the System Requirements.

Why does the license server (sesinetd) not start?

OSX

Launch the Last from Utilities and type the following control:

• sudo launchctl load -westward /Library/LaunchDaemons/com.sidefx.sesinetd.plist

You volition be prompted for a countersign. This is your password for the auto.
This will articulate the disabled flag for the license server daemon.

Fedora/RedHat/CentOS

The culprit is nearly likely SELinux. You can create a policy for sesinetd or put SELinux into permissive mode in the SELinux configuration file.

Other

Cheque that your operating organization meets our system requirements

Why are licenses showing every bit temporary?

For Education and Commercial users

Temporary licenses are start issued. Once payment is confirmed, license extensions are issued for the total duration of the invoice.

You will need to install your license extensions for the new expiry appointment to be applied.

If y'all have any questions, please contact your account manager or sales@sidefx.com.

Why did my licenses cease working on Mac OSX?

OSX has a feature in that it will let remote network routers to change the automobile name.

Houdini licenses are dependent on the machine hardware and machine proper noun. If the machine name changes, this will invalidate the licenses.

Amateur, Indie and Commercial Workstation licenses volition expect to the local machine.

Amateur users:

Launch the License Administrator and select File->Change Server and press the Local Server button. Ensure information technology matches your current machine proper name.

Indie or Commercial Workstation users:

Launch the License Administrator and select File->Alter Server and press the Local Server button.
Ensure that the server name matches the motorcar name associated with your licenses.

If the automobile name is different, you volition need to rename your machine dorsum to the original to what the licenses were registered with.

If you want to change your automobile name, you lot will need to release the licenses beginning: FAQ

Why am I in the License Administrator license loop?

Builds prior to 18.5.462 are known to take issues specifically when using Houdini with VPN.

Endeavor upgrading your Houdini build to a recent Daily Build. Also include to install the license server component if you're using a local license server.
Bug fixes are routinely added and are included in these more up-to-date builds.

It is a practiced thought to periodically check our change log for issues fixes and features released when it comes to the Licensing category. You can even specify the build numbers you would like to check betwixt.

For Windows users:

Bank check that your antivirus software or firewall is allowing communication between sesinetd.exe and hserver.exe.
These 2 programs will need to be whitelisted.

For OSX users:

Sometimes remote network routers will alter the machine name.
If your licenses installed locally to the auto and the machine name changes, they will become invalid.
If you would like to employ sidefx.com to host your licenses, please refer to our Login-Based Licensing FAQ.

To set:

1. Launch the License Administrator.
2. Select File->Change License Server.
3. Ensure the license server(southward) your machine is set up to use is correct machine proper noun associated with your licenses.
4. You lot may need to rename your computer dorsum to the original name your licenses are assigned to.

For all users:

Sometimes you may accept an outcome where the motorcar is set up to look simply to sidefx.com for licenses but y'all have licenses installed locally.
Use the License Ambassador to look to your auto for licenses.
If yous would like to use sidefx.com to host your licenses, please refer to our Login-Based Licensing FAQ.

1. Launch the License Ambassador.
2. Select File->Change License Server.
3. Ensure the license server(southward) your motorcar is ready to apply is correct machine proper name.

Please refer to this FAQ.

Why is Apprentice launched subsequently installing the Free Engine plugin for Unity/Unreal?

The free Houdini license is for running Houdini Engine for Unreal and Unity, not Houdini.

Houdini Engine is a non-graphical version of Houdini FX. It does not allow you to open the Houdini interface. It will let you take existing (pre-fabricated) Houdini Digital Avails, (you lot can get these at Orbolt.com), and load them into UE4 or Unity.

You can learn more about how Houdini Engine for Unreal and Unity works here.

If you try and open the Houdini interface without purchasing the Houdini FX or Houdini Core license, it will prompt you to install the free Houdini-Apprentice license.

Why practise I see "The account exists, but does not have the power to manage Licenses"?

If y'all are an Apprentice user, the License Administrator File->Login role will non work. This is reserved for Indie and full Commercial Houdini users.

The easiest solution would be to remove the current licenses file and launch Amateur to become through the licensing procedure once once again.

I'm on Windows and my licenses just don't work.

Most likely something is blocking the connectedness to the local or remote sesinetd.exe license server program. We accept seen problems with security software such as Avast and AVG blocking Houdini. Please check your security software and please whitelist sesinetd.exe (TCP port 1715) and hserver.exe (TCP port 1714).

Ensure that the services HoudiniServer and HoudiniLicenseServer are in the running state in services.msc.

One way to test is through the Power Shell:

netstat -an | findstr 1715

The in a higher place control tests if the license server daemon is listening on the port.

Side by side launch the Command Line Tool shipped with Houdini (hcmd.exe) and type:

sesictrl ping

or

sesictrl ping http://automobile-proper name:1715

Delight substitute your machine name above where it says machine-proper name.

If this does not written report dorsum Successfully pinged, please check your antivirus/firewall settings.

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Source: https://www.sidefx.com/faq/licensing-trouble/

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